TalkOmni
Solutions
AI Voice AgentCalls leads back the moment they submit your form, answers inbound calls on your own number, books appointments and transfers to a person, in your customer's language.Omnichannel ChatbotOne AI chatbot across WhatsApp, Instagram, Messenger, Telegram, email and your website, from a single shared inbox.Instagram Keyword DMSomeone writes your keyword on Instagram and your PDF lands in their DMs as a file, the same one every time.FAQ Video WidgetAnswer your visitors' most common questions with short videos and written answers, in a widget on your own site.Landing Pages & Lead CaptureBuild landing pages and forms on your own domain, and track every lead in one pipeline.Lead Capture FormsDesign an embeddable form from a ready-made template. Every submit becomes a lead, with consent, spam protection and an optional voice call back.SurveysIntake and consultation questionnaires with encrypted answers only your admins can open, sent automatically after every booking.Website Chat WidgetOur own chat bubble for your site, in your colors and your language, with file uploads, browser voice calls and one-tap handoff to a human. One snippet, any platform.Lead TrackingEvery lead your assistant, forms and landing pages capture lands in one pipeline, with its traffic source attached, Excel export and a webhook into your CRM.E-mail CampaignsTag your contacts, keep their consent on record, and send campaigns from your own mailbox at a pace it survives.Appointment BookingSet your working hours and the assistant books appointments in chat or on the phone, without double-booking, and reminds the customer before the visit.Agent ActionsThe assistant does not only answer: it looks things up and acts in your own systems. Built-in actions need no code; your own actions run over a single signed endpoint you control.AI Database AssistantLet your ops team ask your own database in plain language, with safe, read-only semantic SQL.For Counsellors & TherapistsAnswers between sessions, books with the time held, and sends a sealed intake questionnaire after every booking.
FeaturesHow it worksUse casesPricingContact
Start your 14-day free trial. Nothing is charged until it ends.
Calls your leads back

Voice assistant
on the phone or on your site

It answers inbound calls on your own number, calls a lead back the moment they submit your form, and takes browser calls straight from your site. It answers from your own documents, books the appointment on the call, and transfers to a person when the customer asks for one.

Your company's digital front office

Your company's
digital front office

It answers from your own documents, acts in your own systems, and hands over to a human when it can't. WhatsApp, Instagram, Messenger, Telegram, email, web chat and voice are channels of the same front office.

Answers from your own docs

Accurate answers from
your own documents

TalkOmni reads your guides, price lists and FAQs and gives customers reliable, source-grounded answers.

Landing pages & forms

Launch landing pages
without a developer

Build branded landing pages and embeddable forms in a no-code wizard. Every submission lands in your inbox as a tracked lead.

Embeddable forms

Design a form once,
embed it anywhere

Compose fields in the visual wizard, drop a single script tag into your site, and every submission arrives spam-filtered with its source tracked.

Real actions

It doesn't just reply,
it takes action

Check an order, book an appointment, open a ticket. TalkOmni performs safe, authorized actions inside your own systems.

Human handoff

Hands the chat off
to a human when it matters

For complex cases the conversation is passed to a live agent seamlessly, with the full history intact.

  • No charge for 14 days
  • Live in minutes
  • Cancel anytime

14 days free. Nothing is charged until the trial ends.

T

Voice agent

Form submitted · Emma Clarke
Calling +44 20 ••• 41 82

Answering from your documents

Appointment bookedTransferred to a rep

Outbound on your own number. The same agent answers inbound calls on your line and takes browser voice calls from your site.

T
TalkOmni

Your company's digital front office: it answers from your own documents, acts in your own systems, and hands over to your team when it cannot.

14 days free. Nothing is charged until the trial ends.

TalkOmni

online

Where's my order?
Order #1042 shipped today 🚚 Arriving tomorrow.
Thanks!
You're welcome! Anything else I can help with?
typing…

FAQ

What is TalkOmni?
Which channels does it support?
Can a human take over?
yourbrand.com/l/spring-campaign

Get 20% off your first service

Full name
Phone number
Claim the offer
1 new lead captured

Form designer

Embed
Full name
Email
Send
<script src="talkomni.com/forms.js">
T

TalkOmni

Can I book an appointment for tomorrow?
book_appointment · done
Booked! Tomorrow at 2:00 PM. You'll get a reminder before it starts.
T

TalkOmni

This one needs a specialist. Connecting you to a teammate with the full history.
Alex joined the conversation
A
Hi, I'm Alex 👋 I can take it from here.

One assistant across all your channels

WhatsAppInstagramMessengerTelegramEmailWeb chat

7

Channels, one assistant

24/7

Always-on replies

50+

Languages spoken

One tap

Human handoff

What TalkOmni does

Not a scripted chatbot. A grounded assistant that knows your business and can act on it.

Voice, not just chat

Calls a lead back the moment they submit your form, answers inbound calls on your own number, and takes browser voice calls from your website widget. It answers from your documents, books on the call, and transfers to a person.

Answers from your documents

Upload price lists, catalogs, FAQs and policies. TalkOmni answers from your own knowledge with retrieval-grounded accuracy, never guesses.

One brain, every channel

WhatsApp, Instagram, Messenger, Telegram, email and your website chat widget run on a single assistant with shared memory and one handoff queue, not six disconnected bots.

FAQ videos on your site

A separate embeddable widget answers your visitors' most common questions with short videos and written answers, before they ever open a ticket.

Landing pages on your own domain

Build a campaign page in the same wizard, publish it, and point your own domain at it. The form inside feeds the same pipeline.

Forms that capture leads

Design an embeddable form from a ready-made template, put it on your own site, and every submit becomes a lead with the campaign that brought it attached.

Takes real actions

The assistant looks things up and acts in your systems (check an invoice, a payment status, or open a support ticket), with every write whitelisted and audited.

Hands off to a human

When a customer asks for a person, or the assistant is unsure, the conversation moves to a live agent in the same thread with full history.

One pipeline for every lead

Captures from chat, phone, forms and landing pages land on one board you move through stages, export to Excel, or push into your own CRM.

Books appointments

Set your working hours once and the assistant takes bookings in chat or on the phone, never double-books a slot, and reminds the customer before the visit.

Speaks your customer's language

Replies in the language each customer writes in, so you serve a global audience without running a separate bot per market.

Secure by design

Per-tenant isolation, encrypted keys, server-authoritative pricing and an audit trail for every action the assistant takes.

Explore what TalkOmni can do

Beyond the shared inbox: an action layer into your own systems, a voice agent on your own number, forms and landing pages that capture leads, a pipeline to work them, booking that never doubles up, sealed surveys, consented e-mail campaigns, an ops copilot over your data, and FAQ videos on your site.

AI Voice Agent

Calls leads back the moment they submit your form, answers inbound calls on your own number, books appointments and transfers to a person, in your customer's language.

Learn more→

Omnichannel Chatbot

One AI chatbot across WhatsApp, Instagram, Messenger, Telegram, email and your website, from a single shared inbox.

Learn more→

Instagram keyword DM

Someone writes your keyword on Instagram and your PDF lands in their DMs as a file, the same one every time.

Learn more→

FAQ Video Widget

Answer your visitors' most common questions with short videos and written answers, in a widget on your own site.

Learn more→

Landing Pages & Lead Capture

Build landing pages and forms on your own domain, and track every lead in one pipeline.

Learn more→

Lead capture forms

Design an embeddable form from a ready-made template. Every submit becomes a lead, with consent, spam protection and an optional voice call back.

Learn more→

Surveys

Intake and consultation questionnaires with encrypted answers only your admins can open, sent automatically after every booking.

Learn more→

Website chat widget

Our own chat bubble for your site, in your colors and your language, with file uploads, browser voice calls and one-tap handoff to a human. One snippet, any platform.

Learn more→

Lead tracking

Every lead your assistant, forms and landing pages capture lands in one pipeline, with its traffic source attached, Excel export and a webhook into your CRM.

Learn more→

E-mail campaigns

Tag your contacts, keep their consent on record, and send campaigns from your own mailbox at a pace it survives.

Learn more→

Appointment booking

Set your working hours and the assistant books appointments in chat or on the phone, without double-booking, and reminds the customer before the visit.

Learn more→

Agent actions and integrations

The assistant does not only answer: it looks things up and acts in your own systems. Built-in actions need no code; your own actions run over a single signed endpoint you control.

Learn more→

AI Database Assistant

Let your ops team ask your own database in plain language, with safe, read-only semantic SQL.

Learn more→

For counsellors and therapists

Answers between sessions, books with the time held, and sends a sealed intake questionnaire after every booking.

Learn more→
View all solutions→

Live in three steps

From sign-up to a working assistant in an afternoon.

1

Connect your channels

Plug TalkOmni into WhatsApp, Instagram, Messenger, Telegram and your own support mailbox.

2

Add your knowledge and tools

Upload your documents and connect your backend so the assistant can answer and act.

3

Go live with handoff

The assistant handles routine conversations and escalates to your team when needed.

T

TalkOmni

online

Where's my order?
Order #1042 shipped today 🚚 Arriving tomorrow.
Thanks!
You're welcome! Anything else I can help with?
typing…

See it in action

A real question, a real answer from your docs, and a human handoff when it matters.

  • Answers from your documents

    Upload price lists, catalogs, FAQs and policies. TalkOmni answers from your own knowledge with retrieval-grounded accuracy, never guesses.

  • Takes real actions

    The assistant looks things up and acts in your systems (check an invoice, a payment status, or open a support ticket), with every write whitelisted and audited.

  • Hands off to a human

    When a customer asks for a person, or the assistant is unsure, the conversation moves to a live agent in the same thread with full history.

This site runs the same assistant. Open the chat and ask it anything.

Built for real customer operations

Wherever your customers message you, TalkOmni carries the load.

Customer support

Resolve routine questions instantly and escalate the rest, around the clock.

Billing & collections

Answer invoice and payment questions and guide customers to pay, grounded in real account data.

Pre-sales & lead capture

Qualify interest, answer product questions and route hot leads to your team.

Appointments & orders

Take requests, check availability and confirm, then hand off the edge cases.

Enterprise-grade from day one

Security and tenant isolation are built into the core, not bolted on.

Tenant isolation

Every query is scoped to your organization. No cross-tenant reads, ever.

Whitelisted actions

Reads are free; writes are explicitly allowed, parameter-validated and audit-logged.

Server-authoritative billing

Prices are computed on our servers from the catalog, never trusted from the client.

Encrypted secrets

Your keys and tokens are encrypted at rest per tenant and never logged.

Why TalkOmni, not a generic chatbot

Most bots follow a script. TalkOmni knows your business, acts on it, and knows when to step aside.

Generic chatbot
TalkOmni
Chat only
An AI voice agent that calls leads back, answers your line, books on the call and transfers to a person
Scripted replies and keyword flows
Grounded answers from your own documents (RAG)
Can only talk
Takes real actions in your systems, whitelisted and audited
One channel, or disconnected bots
WhatsApp, Instagram, Messenger, Telegram, email and a web chat widget on one brain
Dead-ends or a support ticket
One-tap human handoff in the same thread, then auto-resume
No structured lead capture
Built-in form designer for lead capture
No access to your data
Semantic SQL: natural-language questions over your database
Shared and opaque
Per-tenant isolation, encrypted keys, full audit trail

Simple, transparent pricing

Start free for 14 days. Nothing is charged until the trial ends.

Basic

25% off

$82.50$61.88 / month

Billed annually at $742.50

First year, then $990/yr

Save $198/year

Most popular

Pro

25% off

$249.17$186.88 / month

Billed annually at $2,242.50

First year, then $2,990/yr

Save $598/year

Enterprise

25% off

$499.17$374.38 / month

Billed annually at $4,492.50

First year, then $5,990/yr

Save $1,198/year

Frequently asked questions

What is TalkOmni?

TalkOmni is an omnichannel AI customer assistant. It answers your customers from your own documents, takes real actions in your systems, and hands off to a human when needed, across WhatsApp, Instagram, Messenger, Telegram, email and a website chat widget.

Who is behind TalkOmni?

TalkOmni is built and operated by Genez LLC, a US-registered company (D-U-N-S 144987434). It is an independent product and is not affiliated with any similarly named tools or companies.

Do I need technical skills to set it up?

No. You upload your documents, connect a channel and go live from the panel. No code is required for the core assistant.

Is there a free trial?

Yes. The trial runs 14 days. Starting it asks for a card, but nothing is charged during those 14 days: your plan begins automatically when the trial ends, and cancelling before that costs nothing.

How long does it take to go live?

Most teams are live the same day: upload knowledge, connect a channel and test in the panel before turning the assistant on.

Which channels does TalkOmni support?

WhatsApp, Instagram, Facebook Messenger, Telegram, email read straight from your own mailbox, and an embeddable website chat widget, all from a single assistant and a single inbox.

How do I connect WhatsApp?

You connect WhatsApp from the panel through Meta's WhatsApp Business platform. Business verification with Meta can take a few days, so it is best to start it early.

How do I connect Messenger?

Messenger is tied to a Facebook Page, not to a personal profile, so you need an admin role on that Page. From the panel you can either sign in with Facebook and pick the Page, or paste a Page access token; we resolve the Page from the token and subscribe it to messages for you. Generate the token from Business Settings, System Users where you can, because a Page token minted that way does not expire.

View all questions→

Businesses running on TalkOmni

ALC (Auto Life Center)ATC (Auto Technology Center)SovtajyeriTürkAsistansPhoniqEnablement SystemsflowideoMedonaySinem Genez
ALC (Auto Life Center)ATC (Auto Technology Center)SovtajyeriTürkAsistansPhoniqEnablement Systems

Live deployments, real numbers

Running live at our customers every day: answering questions day and night, taking the answer from their own data, and leaving the conversation to a person when it needs one. The numbers were read from live deployments on 30 September 2026; each card says which period it covers.

93

file lookups in the workshop's own system; not one failed

Live deployment

83% of conversations close without reaching the team

Customers ask where their repair stands with a file number, and the assistant pulls the answer from the workshop's own system. 99 of 119 conversations closed without a handoff. The service desk was left with the ones that really needed a person.

ALC Servis

Web chat, 5 July - 30 September 2026

55

applications from 1,554 visitors; 9 turned into sales

Live deployment

Ad visitors become applications, applications become sales

The workshop's page and its form both live in TalkOmni. Traffic from ads, organic and direct visits is measured separately. 78% of the applications came in outside working hours; each one lands in the lead list and the counsellor calls them back from there.

Behavioural Sciences Specialist, Family Counsellor

Landing page, 19-30 September 2026

174 PDFs

sent over Instagram DM, none failed

Live deployment

Whoever asks for the guide gets it right away

A follower types one word in a DM and the assistant sends the PDF guide tied to that word as a file. In one week it reached 159 different people, and nobody had to be at the phone for it.

Behavioural Sciences Specialist, Family Counsellor

Instagram, 23-30 September 2026

57%

of messages arrive outside working hours

Live deployment

Evening and late-night questions don't wait for the morning

The assistant answers Instagram questions from the counsellor's own articles. 208 of 227 conversations stayed with the assistant; the counsellor took over the rest.

Behavioural Sciences Specialist, Family Counsellor

Instagram, 15-30 September 2026

What the people using it say

“We run three brands and all three get the same questions all day: where is my file, how do I become a dealer, what does this service cover. Now the customer types their plate and gets the answer, and we never even see it. The first week I read every conversation after the fact, then I stopped. The service team only sees the conversations that actually need them.
Armağan SabırlıSoftware Manager, ATC
“Most messages come in the evening, between sessions or at night. I used to answer all of them the next day, and some had gone cold by then. Now the assistant answers from my own articles, takes the name and number of anyone who wants to talk, and one email lands in my inbox in the morning. I just call. What surprised me most is that it speaks in my sentences.
Sinem Genez TuranBehavioural Sciences Specialist, Family Counsellor, sinemgenez.com
“I built TalkOmni, and there is no point hiding it. But I run five separate sites, Phoniq to Medonay, and the same web chat sits on every one of them. It meets each site's price question, demo request and late-night message; one summary reaches me in the morning. Using my own product on five sites as a customer means I am the first to see what it lacks, which is exactly why it is there.
Mesut GenezFounder, Genez LLC

Put an AI assistant on your channels today

Answer faster, act automatically and never leave a customer waiting.

14 days free. Nothing is charged until the trial ends.

Try it on Telegram

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D-U-N-S® 144987434

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Solutions

AI Voice AgentOmnichannel ChatbotInstagram Keyword DMFAQ Video WidgetLanding Pages & Lead CaptureLead Capture FormsSurveysWebsite Chat WidgetLead TrackingE-mail CampaignsAppointment BookingAgent ActionsAI Database AssistantFor Counsellors & Therapists

Product

FeaturesUse casesPricingIntegrationsAPI DocsBlogFAQContact

Legal

Terms of ServicePrivacy PolicyRefund PolicyCookie PolicyData Processing Agreement

Support

support@talkomni.com

TalkOmni Is on Your Phone

Install app

Installs the TalkOmni panel as an app on this device. It is the same panel you are using now, opened in its own window instead of a browser tab. Nothing is downloaded from an app store and it takes a few seconds.

  • Opens in its own window, without browser tabs and address bar.
  • Starts from your home screen or dock, so you are not hunting for a tab.
  • Notifications reach you while the window is closed, if you allowed them.

Use your browser menu's 'Install app' option.

flowideo
Medonay
Sinem Genez